[Resolved] OneAssist Consumer Solutions — unauthorized credit card debt of fee by one assist | |||
I have opted out oneassist plan activation already for my hdfc credit card and got an acknowledgement sms saying that the same has been de-activated. Still got an sms on sat 22 dec 2017, stating that oneassist fee of 1399 has been debited from my card. If it is a mistake, please correct the problem and credit the amount back to my card immediately, to avoid further complications. Name: saralaprasannan p p Contact no: [protected] E-mail: [protected]@hotmail.com Card last four no: 7185 Was this information helpful? | |||
Feb 3, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 26, 2017 OneAssist Consumer Solutions Customer Care's response Dear Saralaprasannan, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2701505 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||
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