I got inbox message stating Transaction of Rs. 1399 has been made on Kotak Credit Card ending XX9630 on 11th July at OneAssist Consumer Solutions without my knowledge. This is like a illegal thing. Deactivate as soon as possible and refund the above mentioned amount before taking further action . My relationship number is 4858219 . Thanks
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Aug 12, 2018
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 3342966.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
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