[Resolved] OneAssist Consumer Solutions — Unauthorized deduction from my bank account | |||||
This company has creating service request for deduction of money from my bank account without my permission. Even after intimation/request for not renewing my membership, they have doing so for last to years. Customer care executive dont provide any solution. They dont even connect me to their higher officers. Please go through mail:sir, I request you to discontinue my membership with oneassist after expiry Of currently running policy. It may be considered my final notice. I was offered a discount on policy premium, which was never credited In my account. If one single penny is deducted from my account, this time i will have To take legal path. Akhilesh kumar Mob: [protected] On 6/22/16, akhilesh kumar wrote: dear sir, please note that my one assist policy is renewed without my permission for the last 2 years. how can policy be renewed without my written or verbal permission. If you have any permission let me know. this is serious case of fraud. stop policy renewal immediately and refund the full amount immediately. and don't even think of giving me excuse of your terms and conditions. As far as i know i have not signed any document. and never ever renew such policy. sent from my iphone akhilesh kumar mob: [protected] Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 OneAssist Consumer Solutions Customer Care's response Dear Akhilesh, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request we have cancelled your plan vide service request No.1769417. Please be assured, amount will not get deducted against renewal as your plan has been deactivated. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Deepika Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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