[Resolved] OneAssist Consumer Solutions — unauthorized deduction from my credit card as one assist upgradation charges. | |
Name : arunanshu brahma Amount debited from credit card account : rs. 1399 Date of dabit : 23.01.18 I have not requested to process the renewal of one assist. How you can decide without my permission. You should not charge anything from my account. I am not agreeing with your up-gradation policy. Please credit/reverse the amount immediately. I have already express my protest over telephone. Was this information helpful? | |
Mar 1, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 29, 2018 OneAssist Consumer Solutions Customer Care's response Dear Arunanshu, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2815226 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist . | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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