[Resolved] OneAssist Consumer Solutions — unauthorized transaction form credit card

sweta vatsal

from Bengaluru, Karnataka

Address:

Capgemini Technologies India Pvt, Brigade Metropolise, Whitefield, 560048

Hi
I am Sweta Gupta form Bangalore.
Hdfc bank provide me credit card but they give one assistance service. But previous year i cancel their services and they confirmed it will not be auto renewed.
But this year they also they deducted the money (1399 rs.) form my credit card without my permission. This is really disgusting. Please take action against this.

Name- SWETA GUPTA
Date of incident- 22/08/2019
Credit card last 4 digit- 8567
Email i'd- [protected]@yahoo.com
Mob no- [protected]

Your regard,
Sweta Gupta

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Oct 7, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sweta,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 24th August and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist