[Resolved] OneAssist Consumer Solutions — unethical behaviour

AnkitTandon

from Delhi, Delhi

Website:

www.oneassist.in

Do not rely on the services of oneassist

I have received a mail that my membership has got cancelled as complete activation details have not been provided.

I had already mailed the required document on november 11 with the total payment.

Also i have not been contacted by any of the executive in case there was any pending documents.

How can a policy be cancelled without any prior information?

Is it some kind of joke that is being going that before the payment i have been followed more than 100 times in a day and once the payment was done i have not been contacted regarding the status?

I don't think that these type of services will take the company to a long distance.

I guess these people are just playing with our precious time and emotions.

Please re-consider your decision to take the service

Ankit

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Jan 14, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ankit,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.