[Resolved]  OneAssist Consumer Solutions — unethical behaviour mental harassment and bad communication

Address:Jaipur, Rajasthan, 302034
Website:oneassist.in

Dear sir
Req. No. 2093600
On 21 june my mobile got damage i apply for claim than. I have insured my mobile with insurance name xx than my account has been transfer on my relative name (By default) yy because i have purchased one mobile for them and from that day i get mail discharge later claim form with the name of yy. I send the mail to the company to change my name but they still not change my name and now the not replying my mails. My mobile get hair line crack in display which cost rs2700 but they send me the estimate of rs 12800 approx and the mobile value rs 10999. And the mobile bill on my name at the seeping address of my uncle because at my place cod is not available. And they have forced me to send the gifted mail from my uncles mail id. Still the have not contacting me regards my mobile.
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Sep 2, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Pankaj,

Greetings from OneAssist..!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepika

Team OneAssist
Verified Support
Jul 25, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Pankaj,

Greetings from OneAssist..!

We have shared the status over the call regarding the estimation. We are working on your case, requesting you to allow us sometime.

Regards,

Deepika

Team OneAssist
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