[Resolved]  OneAssist Consumer Solutions — unnecessary activation of rubbish plan.

Address:

Pune, Maharashtra, 411014

Hi team,

Yesterday i. E. 3 nov 2018 i received a sms from one assist that some policy wa power single plan of rs 1399/- has been deducted from my account without even informing me. But on the month of ocyober i made several calls to deactivate the plan. Even i received asms from one assist that the plan will be deactivated. But just a day after that this rubbish plan was again activated and the money was also deducted. My rejection for the plan was clearly recorded in the call. If you wish i can also send you that. Inspite of my refusal you did the same thing.
What kind of joke is going on?
What kind o[censored]nprofessional behaviour is this.
This kind o[censored]nsolicited charging of my credit card and use of my credit card by the company is a criminal act.
Please deactivate and refund my money asap.

And please do not activate any unnecessary plans without asking the customer.

Sr[protected]
Relatonship no 3009951

Kindly take this on priority.

Regards
Shraddha