[Resolved] OneAssist Consumer Solutions — very much frustrated using one assist | |||||
Hi all, Do not ever go for one assist!!! Learned a big lesson after using 1 year plan. They are cheating people by providing false commitments and purposefully forcing people to renew policy. If somebody would like to cancel his/her policy then, they are creating worst scenario for cancellations. Also they are purposefully making delay in their process. In my case, i had given cancellation request on 27th july but till today it has not yet processed. And i am getting number of calls on daily basis but they are not processing my request. Kamal kumar Ph.[protected] Was this information helpful? | |||||
Sep 16, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Kamal, Greetings from OneAssist..! We regret for the inconvenience caused to you and apologize for any misinformation given to you. As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2204637 on 31 July, 2017. Please be assured that your Membership will not be renewed this year. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.