[Resolved] OneAssist Consumer Solutions — very worst service

praveen hamsa

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500090

I am planning to purchase new mobile and new laptop for this dasara festival and i would like to purchase theft and insurance plans for these new products.

I have contacted both chat support and phone support, these agents are transferring my chat toand phonecall one agent to another agent without informing me. I asked manager to report this i have wait 43 minutes on call to speak with manager. It is so disappointing and frustrated.

I have already purchased 4 mobile protection plans from this company in last years, but they service is very bad.

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Nov 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

OneAssist Consumer Solutions Customer Care's response Dear Praveen,

We regret the inconvenience caused. Request you to share your contact number on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.

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Comments

Engineer k.magesh

from Coimbatore, Tamil Nadu

This plan uselee plan fraud and forgery plan i while action in court petition

Engineer k.magesh's reply, Oct 8, 2018

This plan uselee plan fraud and forgery i while action court

basil biju

from Kasaragod, Kerala

I received a letter from one assist about the renewal of my plan on 31st october 2018. Last year Rs.1899 was deducted from my card . I do not wish to pay any more amount. Therefore, I am not interested to renew the plan. So please dont deduct any more amount from my credit card.

Full name: BIJU ABRAHAM
OneAssist Relationship Number : 3015290