[Resolved] OneAssist Consumer Solutions — Waiting for my mobile from last 25 days

akashsinghbais

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	www.oneassist.in

I have took the insurance of one assist when i have purchased my mobile F1S Oppo phone. They have assured me that whenever i will face any sort of problem (Like screen damage in accident, Mobile gone in water or anyt sort of other problem) during the insurance period they will not charge me single rupees and they will fix the problem through service center.

Now i am waiting for my mobile from last 25 days and they haven't given me my mobile yet.

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Jun 12, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Apr 24, 2017

Updated by akashsinghbais One assist sucks please don't there insurance

Verified Support

Apr 25, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

Apr 26, 2017

Updated by akashsinghbais [protected].

I have send you the emails several times but you guys are not responding. I am very frustrated..

May 02, 2017

Updated by akashsinghbais You guys are cheater now its more than a month and still i am waiting for my mobile.

Service request no. is 1886938

Verified Support

May 09, 2017

OneAssist Consumer Solutions Customer Care's response Dear Akash,

Greetings from OneAssist..!

As per our records, we can see that the repaired handset has been delivered to you on 04th May, 2017. We regret for the inconvenience caused to you.

We request you to confirm if its in working condition.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist