[Resolved] OneAssist Consumer Solutions — wallet assist plan | |||
Wallet assist plan team - one year before, i see that you have taken rs. 1899 from my a/c no.[protected]. Now i got a message regarding, renewal. I was not informed of this charge before you debited my account. You need to refund my money. I have not given my consent to directly debit my account. I wish to cancel my membership of oneassist with immediate effect. Please cancel my membership, please do not take any of my money and please confirm the cancellation by email. There is no link at the website to cancel the membership. I sent emails to [protected]@mail. Oneassist.in, but there is no response. How is anyone supposed to cancel their membership? Give me my money back, please. Was this information helpful? | |||
Jul 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the account number. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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