[Resolved]  OneAssist Consumer Solutions — wallet

Address:Dharwad, Karnataka, 580030

Hello sir,
I have not confirmed registration and one assist has deducted rs.1899/- from my credit card account.
I am not intrested in one assist, i need my money back.
This is a criminal act to deduct amount from my cc without my permission.
Your product is of no use to me, already last year you people cheated me this way.
My mobile no.[protected] ref for deregistering.
I need my money back.
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Jan 18, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Dec 17, 2017
Updated by [email protected]
Again i got call from One assist based on this complaint and they tried cheating me for amount of 9999/-, fortunately hdfc people acted on it and blocked my card.
Request you to take serious action on them .
My amount 1899/- is still not credited to me.
Please do the needful.
Verified Support
Dec 18, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2661853 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Dec 29, 2017
Updated by [email protected]
Till date there is no refund initiated from one assist, please respond or i will be going for consumer complaint.
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