[Resolved] OneAssist Consumer Solutions — wallet services

Detroja

from Ahmedabad, Gujarat

Address:

Rajkot, Gujarat, 360005

I have already requested to discontinue my wallet service as i am not interested anymore and i also had a talk with one for your representative and i was informed from your side that my request for cancel has been procceded but still for the current year my services are activated and the amount is also debited from my account. Please do the needful and revert the amount as i am want to discontinue with the service.
Ashit detroja

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Dec 9, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

Verified Support

Nov 08, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2533573. Please be assured that your plan will not be renewed and if any charges are deducted those will be credited back to your account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)