[Resolved] OneAssist Consumer Solutions — want to deactivate the one assist service for my hdfc credit card | |
Please cancel the one assist service for my hdfc credit card last year october conduct the customer care she told will deactivate on december but now i noticed charge debited from my card. Please deactivate it i dont want the service. On[protected] rs 1899/- debited from my card. One or two month before i called the customer service informed to deactivate. As per your acknowledgement in december i didnt deactivated. Next month is next renewal please deactivate it now only i noticed the renewal amount. Phone number : [protected] Name : m sabari subramanian. Card number end with 0487. Thanks, Was this information helpful? | |
Dec 16, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 OneAssist Consumer Solutions Customer Care's response Hi Subramanian, We're sorry for the inconvenience caused. Please be informed, your membership cancellation is in process vide service request number 3724222. However, you are not entitled for any refund, as you need to cancel membership within 30 days of subscription. Regards, Devendra, OneAssist, Social Media Team. | |
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Showing blank screen since yesterday and one assist saying will take 7 days for repair where as in their customer service card nothing as such mentioned.Fleecing customers of money
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