[Resolved]  OneAssist Consumer Solutions — without any information deducted money from my hdfc credit card

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Hi,

I didn't receive any call or notification regarding activation of one assit membership. But there has been an auto debit on my hdfc credit card account with an amount of ₹1299, so please cancel my membership and refund my debited amount of ₹1299 as soon as possible. I called customer care and emailed them regarding this but they're not refunding my amount instead asking me to wait until there supervisor calls.

Also in future, do not activate such type of subscription without my knowledge.

Providing below are my credentials:
Relationship no: 2420418
Credit card ending: 5129
Mobile no: [protected]

Thanks,
Suyog tate
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Sep 2, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2181549 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
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