[Resolved] OneAssist Consumer Solutions — without my consent & without any prior notice the amount deducted from credit card

priyabratalenka

from Rengali, Odisha

Address:

396230

Every year rs-1399/- deducted from my hdfc credit card to one assist plan without my permission. I also get email from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Detils
Custer id-611524
Priyabrata lenka
Mob - [protected]

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Dec 14, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Nov 12, 2017

Updated by priyabratalenka Every year rs-1399/- deducted from my hdfc credit card to one assist plan without my permission. I also get email from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Detils
Custer Id-611524
Priyabrata Lenka
Mob- [protected]

Verified Support

Nov 13, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2550110 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)