[Resolved] OneAssist Consumer Solutions — Without my permission money deducted from my axis Bank account

[Resolved] OneAssist Consumer Solutions — Without my permission money deducted from my axis Bank account

P Pallabi Sahu from Bhubaneswar, Odisha May 30, 2022 May 31, 2022 This thread was updated on May 31, 2022

On 27/05/2022 i received a call from axis bank. They told me about Card protection and With out my permission they took my 2199 rs from my debit card.. And i call to axis bank they told me this is another service.. So we cant help you. i want my money back i want deactivate this service. how they can deducted my money without my permission i also attached my bank statement given below Thanks Pallabi sahu +1 photos Was this information helpful? No (0) Yes (0)
Jul 2, 2022 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 31, 2022 OneAssist Consumer Solutions Customer Care's response Dear Pallabi, We regret the inconvenience caused. Please provide us your details via this link http://survey.webengage.com/ws/~1qq44ps along with the code MAY07CA0505 & our team shall look into your case and connect with you within 48 working hours - Andreya, Team OneAssist. Verified Support May 31, 2022 OneAssist Consumer Solutions Customer Care's response Dear Pallabi, Please be informed as checked in the system Membership ID – [protected] [Wallet Assist Prime] is inactive in the system as per your confirmation of Cancellation of the Plan. Further we request you to provide us with the bank account details for the processing of refund amount. We have dropped you an email on your registered email address regarding the same - Andreya, Team OneAssist.
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