[Resolved] OneAssist Consumer Solutions — Without my permission money deducted from my icici Bank credit card

[Resolved] OneAssist Consumer Solutions — Without my permission money deducted from my icici Bank credit card

A Adithya369 from Guntur, Andhra Pradesh Jul 20, 2022 Aug 22, 2022 This thread was updated on Aug 22, 2022

On 17/06/2022 i received a messege from icici bank. They told me about Card protection and With out my permission they took my 1899 rs from my credit card.. And i call to icici bank they told me this is another service.. So we cant help you. i want my money back i want deactivate this service. how they can deducted my money without my permission i also attached my bank statement given below Thanks Gnana Adithya +1 photos Was this information helpful? No (0) Yes (0)
Jul 25, 2022 Complaint marked as Resolved Thanks for the quick response OneAssist Consumer Solutions customer support has been notified about the posted complaint. Jul 20, 2022 Updated by Adithya369 I am having only the relationship number nothing is there with me regarding plan directly with out my permission they debited the money from credit card. ralationship number[protected]. Verified Support Jul 21, 2022 OneAssist Consumer Solutions Customer Care's response Dear Adithya, apologies for the inconvenience caused to you. We never want our customers to have such an experience. We have forwarded your details to the relevant team they will look into your case and assist with a resolution as soon as possible - Andreya, Team OneAssist. Verified Support Jul 21, 2022 OneAssist Consumer Solutions Customer Care's response Dear Adithya, kindly be informed that we are currently looking into the case. Please give us some time - Andreya, Team OneAssist. Verified Support Jul 25, 2022 OneAssist Consumer Solutions Customer Care's response Dear Adithya, please be informed as checked the Membership is inactive in the system as per your confirmation of the Cancellation of the Plan - Andreya, Team OneAssist.
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