[Resolved]  OneAssist Consumer Solutions — Worst mobile insurance cover provider In India

Address:	Mumbai City, Maharashtra, 400 059
Website:	oneassist

I have never posted my complaints to social media before because I have never faced such a poor customer experience from any company. But this time it surely is one of my nightmare when I thought to choose #OneAssist as my mobile insurance provider. The company not only made fake promises but also charged for those promises. What annoyed you more is that you keep on tracking, calling, and escalating the issue and what you get in return is either SORRY or REQUEST NUMBER, to prolonged your tracking and escalating experience.

Per my policy term I should have receive my repaired phone within 12 days and courtesy handset immediately once your damaged phone pick up is scheduled. I registered my claim on 16th March 2016 for my Iphone 6, pick up was done on 23rd March 2016, and still today 6th April 2017 I am tracking for my phone and requesting for courtesy handset.

I would request with great earnestly to the senior management of OneAssist to make necessary operational changes in the system and stop getting into fraudulent activities just to make money.

OneAssist you surely have lost one customer and with this kind of service you are not going to do much.