[Resolved] OneAssist — debited renewal charge | |||
This is about oneassist they have add me as member with out any information and confirmation and they have renewed the membership and debited the renewal amount from my credit card without any intimation and confirmation for which i have asked explanation from hdfc and oneassist but there is no proper response. And they are not cancelling the membership. I have not used the plan and membership till date. Was this information helpful? | |||
Jan 5, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 04, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
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