OneAssist — Insurance company not returning my mobile phone...

Address:Mumbai City, Maharashtra, 400059
Website:www.oneassist.in

Dear sir...
ONEASSIST is insurrence company, i got there one policy for my handset.
my handset was damaged then oneassist took my phone for repair. they have promished to return within 20 days...
but near about 4 months completed but they are returning my phone with or wthout repair .
i insisted many time that please return my phone without repair
but they only exteded DUE date every time.
now they aare not giving me any positve respone.
now dont where i wil complaint them...
about 4 months finished...
many time call to there customer care they give me due date, then after due that again exteded the due date every time...
my registered mobile num with oneassist is [protected].
Mobile Claim Request - 877409

company information

i submitted my phone on 18-may-2016
company customer care numbers[protected]
office num +[protected]
email address : [protected]@oneassist.in
Was this information helpful?
No (0)
Yes (0)
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Hussain,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are working on your case and we will keep you posted on any development in your case.Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]


Regards,
Team OneAssist
mot getting any positive response from your customer care and at [protected]@oneassist.in
handruds times calls... they give only one excuse that mi dont have parts...
from three months dont have parts... making fool
every time extended the due date only...

please do needfull

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information