[Resolved] OneAssist — M/s OneAssist is cheating on its' customer
A
ashug1990
Address:
New Delhi, Delhi, 110095
Website:
www.oneassist.in
I got my handset insured from M/s OneAssit and it got liquid damaged. They did not pick up handset within given timeline by them. Also I never got any curtsy handset which they promise. After one and half month I got a response from their side that my handset is non-repairable and they will pay me 70% of its' value and retain the handset with them. I know the handset is repairable and when I handed over it to them it was totally working. I can not buy new same handset from the money they are offering. I tried to contact them over customer helpline and email but no good response. Please help.
My customer ID is: 1065416
Service Request No. 1462443
Regards,
Ashutosh Kr. Mani
+91 [protected]
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Oct 17, 2016
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Your case has been communicated to you separately. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
same problem is with me ashutosh if this company can't repair phone than why advertise for full insurance very poor service not a customer friendly company . please don't buy this company product.
We purchase this service to relax not to re grate
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We purchase this service to relax not to re grate
claim request 765032