[Resolved]  OneAssist — not delivering my mobile

Address:	Hyderabad, Andhra Pradesh, 500080
Website:	www.oneassist.in

Hi, i am registered customer of oneassist.in and my relationship number is "1911199". I have raised a claim and after successful scrutiny they called me to handover the mobile for repairs. They said that they have successfully repaired my mobile and it is in transit, till now i have not received my mobile and saying that they have some issues and find the solution for the past one month.

Earlier they had given mobile to ecommpartner for delivery and they kept the mobile with them for 10-15 days and sent back to office.

Delivered
14 nov, 2017
12:47 hrs mumbai pickup cancelled by customer
12:47 hrs mumbai shipment rto lock
07:05 hrs hyderabad pickup rescheduled for next day
13 nov, 2017
20:53 hrs hyderabad pickup failed, shipment not handed over
12:17 hrs hyderabad pickup assigned
07:04 hrs hyderabad pickup rescheduled for next day
12 nov, 2017
07:05 hrs hyderabad pickup rescheduled for next day
11 nov, 2017
10:36 hrs hyderabad pickup assigned
07:05 hrs hyderabad pickup rescheduled for next day
10 nov, 2017
18:57 hrs hyderabad pickup failed, shipment not ready
12:57 hrs hyderabad pickup assigned
07:04 hrs hyderabad pickup rescheduled for next day
09 nov, 2017
10:52 hrs hyderabad pickup assigned
07:04 hrs hyderabad pickup rescheduled for next day
08 nov, 2017
10:33 hrs hyderabad pickup assigned
07:04 hrs hyderabad pickup rescheduled for next day
07 nov, 2017
12:17 hrs hyderabad pickup assigned
07:04 hrs hyderabad pickup rescheduled for next day
06 nov, 2017
13:56 hrs hyderabad pickup assigned
07:03 hrs hyderabad pickup rescheduled for next day
04 nov, 2017
15:11 hrs hyderabad picked rescheduled, request received after cutoff
15:04 hrs hyderabad shipment information received

I called oneassist many times and they dont even care to respond for the calls and say that they are moving this issue to higher authority. Please look into this and do the needful