Onecard — Refund not initiated

Onecard — Refund not initiated

D Dilraj11 Jan 14, 2023 Jan 18, 2023 This thread was updated on Jan 18, 2023

I have closed my onecard FD and the company assured that the amount will be refunded with 5- 7 days but since its been 5 days i havnt received any refund so please do initiate it Was this information helpful? No (0) Yes (0)

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FPL Technologies

from Pune, Maharashtra

Jan 18, 2023

Hi Dilraj,

Greetings from FPL technologies!

We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.

Looking forward to serving you.

Thanks and Regards,
Team OneCard

Reply

FPL Technologies

from Pune, Maharashtra

Jan 18, 2023

Hi Dilraj,

Greetings from FPL technologies!

We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.

Looking forward to serving you.

Thanks and Regards,
Team OneCard

Reply

Dilraj11's [Complaint's author] reply, Jan 20, 2023

Hi my details are as following

FD ID : 20012207325064
FD ID : 20012207474184
FD ID : 20012207613394

My account was closed on 9th jan and still the refund is not initiated

Ticket ID: 2409518

Registered Email - [email protected]

Registered Mobile no. - 9335967030