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Onecard Complaints & Reviews

S
sursax
Mar 30, 2024
Mar 31, 2024
This thread was updated on Mar 31, 2024
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Wrong Interest Charged

I have oncard registered with [protected]. I have paid the complete bill on 28 feb before next cycle and before due that, still company charged interest. Kindly check and take action against onecard....
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S
Sujal Agarwal
Mar 26, 2024
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Regarding refund of FD amount

I have cancelled my FD on last Friday on 15/3/2024 and I have still not received my FD amount, I am not able to call the customer support and I have written mail's which were also not replied...
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G
gaganmitruka
from Hanumangarh, Rajasthan
Feb 16, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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FD not refunded after account closure

I got my account closed with Onecard under ticket id :5069250 and registered mobile number is [protected].

There was a total of 5 FD against Credit card. 4 out of 5 deposits are credited back to my bank account but still 1 FD js yet not refunded to bank account and for the same thing I am continuously sending email but getting similar response that FD will be refunded to source account.

I have even attached all...
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R
Ravi425
from HYDERABAD, Andhra Pradesh
Dec 24, 2023
Jan 8, 2024
This thread was updated on Jan 8, 2024
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EMI charges

Onecard is wrongly charging 1500 rupees(which was not mentioned before) when I got for EMI...
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S
sougota chowdhury
from Bhubaneshwar, Odisha
Dec 16, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Payment recovery process

I got an Onecard from BOB Financial 5 months ago. When I had taken the card, it told me that I can convert my bill in EMI., But after spending the credit limit I am eligible for only 01 emi amount of Rs. 6000/-.

Now from last 4 months i am paying the minimum due amount of Rs. 8000(approx.) but my outstanding limit does not decrease.

I have contacted customer support for several times to convert my outstanding...
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V
Vishu7779
from Bhiwandi, Maharashtra
Oct 20, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Credit card payment related

Getting call for credit card payment which is not my...
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V
Vishu7779
from Bhiwandi, Maharashtra
Oct 20, 2023
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Credit card payment

Getting call for repay of the credit card which is not my...
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S
swethasrao1993
Sep 15, 2023
Oct 8, 2023
This thread was updated on Oct 8, 2023
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Fraudulent transaction without my authorization on an online purchase in US while I stay in India

On Sep 8th'23 I got a message on my OneCard app saying a transaction o[censored]SD 317.96 was done and I was not the one who had done it. It was done on a site Us.maje.com which is in US. Now I firstly did not even approve this transaction neither did I receive any OTP for it then how is it possible that onecard allowed the transaction to go through. This is breach of my privacy and god know how many customers are being cheated like this. I immediately...
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S
Skalzang Dawa
Sep 8, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Request for deletion on the application due to incorrect PAN number

Hi, my application was not processing recently and I have checked that the PAN number entered in my application is wrong.

I am not able to change my PAN number as the credentials have already been submitted, now I am having trouble in verification of date of birth since the Pan entered is incorrect and i am not able to change it.

Kindly delete my application so that I can proceed with a new application with the...
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A
abhiranhalder_99
from Kolkata, West Bengal
Jul 27, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
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FD amount not refunding even after 11 days

Address:OneHQ, Survey No. 127, Seasons Rd, opposite Sarjaa, Aundh, Pune, Maharashtra 411007
Website:www.getonecard.app

Pathetic company! They closed my OneCard account and card IMMEDIATELY after requesting but on the other hand, they do not refund the FD amount even after repeated complaints and complain to the Grievance Redressal Officer.

On Sat, Jul 15, 10:06 PM, I emailed OneCard to request for the closure of my OneCard. (Do kindly note that the account with which I created the fixed deposits, were no longer active, hence I provided an...
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S
sandeep2106
Jul 22, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
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Address validation failed without verification

I have one card credit limit 175000.I have applied for upgradation so they told that they will deliver new card and blocked my existing card.They told me to provide adress proof and after adress validation card will be delivered.I have submitted address proof and also i have given alternate mobile number incase my number is not reachable.But adress validation person has not come to my adress and gave 1 missed call to my mobile number and...
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S
sunilrai700
Jul 21, 2023
Jul 24, 2023
This thread was updated on Jul 24, 2023
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Fraud happening in Onecard they are not following RBI guidelines

Hi, I have done a transaction at a merchant using onecard and received the OTP with the exact same amount but after the transaction is completed I checked the history in Onecard application then the transaction amount was original transaction+1% service charge + GST.

How can they charge a service charge if I am not using their services from their application?
I have done the same type of transaction at same merchant...
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B
BHAWNA PRAJAPAT
Jun 24, 2023
Jun 29, 2023
This thread was updated on Jun 29, 2023
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Refund my FD amount

Address:A-13 Varsha Park Baner Gaon Pune - 411045 CIN - U67100PN2022PTC212648
Website:Getonecard.app

This is Bhawna writing this message to inform you that I am not getting my refund since 17th of June and even no one is replying to email as well after too many email reminders.
I want you to look into this matter seriously and refund my FD amount at the earliest.
I want to closed one card account but since then no one is replying and updating me about my refund or update me about to closed my account or not.
The company...
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J
Jagdish Kargati
Jun 23, 2023
Jun 29, 2023
This thread was updated on Jun 29, 2023
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OneCard Scamming Customers And Harassing them

Website:www.getonecard.app

This all starts after the notfication of RBI that you can link your rupay credit card with upi. So i check couple of credits and found onecard. i talked with them and their excecutive said that they can offer rupay credit card. So i applied credit card based on FD. I have deposited money and open FD in onecard of rs5000 and applied for credit card of rs5000 limit. After 1 day they issued me a Visa Debit Card. I told them that i need Rupay...
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S
Suyash_213
from Lucknow, Uttar Pradesh
Jun 14, 2023
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Unnecessary charges without prior notice

My name is Suyash Tripathi. My details are mentioned below. I was charged ₹507 in name of *tptupcredit car while I haven't made any such transaction or shared my CC details. Kindly revert this transaction back and close my credit card account. I don't need such scamming service.
DOB- 21/03/2000
CC- [protected] (05/28)
Phone- [protected]...
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P
Prashant kukadiya
from Surat, Gujarat
Jun 5, 2023
Jun 29, 2023
This thread was updated on Jun 29, 2023
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Bill payment was not updated for month of march 2023

Address:A-13 Varsha Park Baner Gaon Pune - 411045
Website:www.getonecard.app

I did bill payment month of march my credit card on dtd. 5/4/2023, still my bill paid status not updated. And I am getting everyday bill due massages. Even I paid minimum due amount of bill 6000/-. If it wasn’t updated then It should be refund but I didn’t got any refund in my payment mode.
My credit card no. is [protected]
Here are my unique OneCard repayment account details made my bill payment:
Beneficiary...
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M
Manoj72692
from Bengaluru, Karnataka
Apr 27, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Messages

Website:WWW.getonecard.app

One card they calling and sending messages daily. I don't enquiry any loan from them, they irritating me daily....
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M
Jan 30, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Not getting my FD amount back

Website:Getonecard.app

Hey, One Card Team,
This is Mohit Goyal, writing this message to inform you that I am not getting my refund since 16th of January and even no one is replying to email as well after too many email reminders.
I want you to look into this matter seriously and refund my FD amount at the earliest.
My onecard account has already been closed and since then no one is replying and updating me about my refund....
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D
Devyji808
from Delhi, Delhi
Jan 14, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Credit Card Limit Never Increase

Dear Officer
It's more than 2year old card and I am requesting from 1year to increase limit and sending many email with required documents but limit is never increased. Such lowest limit in my all cards. No response no updates. Kindly look into this matter....
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D
Dilraj11
Jan 14, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Refund not initiated

I have closed my onecard FD and the company assured that the amount will be refunded with 5- 7 days but since its been 5 days i havnt received any refund so please do initiate it...
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J
Jyoti797
Nov 25, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
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Money taken unfairly without informing the customer

Address:FPL Technologies Pvt. Ltd. Disha Bldg, Survey No 127, Mahavir Park, Opposite Sarjaa, Aundh, Pune 411007 CIN - U74999PN2019PTC206053
Website:OneCard

My OneCard was created today 25 nov 2022. I was hoping to use it to pay for EMIs of an item. I had asked their customer service too if I would be able to make payment. But their executives are completely busy and I was not given proper time that should have been given for me to have a proper discussion. That's why I realised that my credit limit had to be increased. It didn't work even after that. I have paid 4000/- today itself. Before even...
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O
Om Lachake
from Mumbai, Maharashtra
Oct 3, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transactions and no support

Address:FPL Technologies Pvt. Ltd. Disha Bldg, Survey No 127, Mahavir Park, Opposite Sarjaa, Aundh, Pune 411007 CIN - U74999PN2019PTC206053
Website:www.getonecard.app

OneCard did not respond to me and simple closed the ticket on their own. They even removed the transaction and I can't see it in my history anymore. I have now no proof of that transaction existing. I had to pay twice during the billing of the credit card.

Another latest incident on 29th Sept 2022., I was charged 5718 in which they claim I made a payment to PayTM. But I do not remember at all doing that. I always note...
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S
Sanyog8896
from Mysore, Karnataka
Jul 6, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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Amount refund waiting last 65 Days

Address:Pune
Website:onecard

My refund amount 39817rs
I'm waiting last 65 Days
not responding properly
always gives New reasons
always says please wait 48 hours
my patience over that's why I'm giving complaint...
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S
Sanyog8896
from Mysore, Karnataka
Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund

Address:Manchegowdana Koppal Hebbal Mysore

I'm waiting last 65 Days
my amount refund 39817rs
I'm regularly call & mail onecard team But not responding properly
always gives New reasons
i have call recording & all mails...
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K
krishansingh udaysingh
from Morbi, Gujarat
Jun 17, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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For loss my cibil

Address:morbi

Sir mene one card me 5 12 2021 ko fd karvai thi bad me mujhe onecard se koi sahi se javab nahi mile to mene fd close ki 3 month pahle request de di thi jisme mujhe 7 day ka time diya tha or uske bad bhi fd close nahi hui to mene one card se 150 se 200 bar contect kiya lakin mujhe sahi se javab bhi nahi mila or mere par over due charge laga diye or mene uper ka mera balance bhi paid bhi kar diya to bhi outstanding charge kam karne ka bola...
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R
RaviKumarsaw
Jun 5, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Fraud with me by using one card payment

Website:consumercomplaintscourt.com/tag/professional_trader00

Sir, My name is Ravi Kumar from Hazaribagh Jharkhand.I have complaint about fraud but no any body take action my complaint no is Re: [#735007]. He is fraud with me by your payment system.I request to you please return my money from fraudaster.
Fraduster details is given below
Upi ID of fraudsters is onecard.[protected]@sbi
and other upi is [protected]@yespay
His name is amay kumar.He has a one telegram group group name...
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I
ibbu kevin
May 24, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Credit Card Referral Reward Points

Address:No. E157 12th 1st Cross Street, Periyar Nagar, Peravallur

I raise this complaint 25 days ago still no response from One card Credit card team no one response please update me asap...
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