[Resolved]  OnEMI.in — Order no[protected] not delivered | Awful response from customer Service

Address:

Kolkata, West Bengal

I had placed an order in onemi.in on Aug 3rd, 2014 and paid the price online through my ICICI bank credit card Order No :[protected]placed on August 3, 2014 11:41:47 AM IST). However, the order has not been delivered till date.I followed up with their customer service dept at least 15 times, but always they give irresponsible responses like "you will receive in another 2/3 days" which never happened in reality. Now, after waiting for more than one and half months for this product, I want to cancel this order now and have the money refunded back to my credit card account. But they are also not doing the same even though they apparently seem to accept the request over phone. Please help