Oneplus — Company ain't ready to replace handset

Address:

Mumbai City, Maharashtra

I received Oneplus One with box on 12th Jan, 2015 which i orderred from amazon.in website Within 7 days of delivery my handset mic and network issue started, On 19th Jan, 2015 I visited customer service centre, Add: HCL Tower, Ground Floor, Plot no. 360, Marol. Military Road, Marol, Andheri(E), Mumbai, Maharashtra, When I told them regarding this problem and told to replace as it will make an issue later in future then they said that before delivery when I booked for Oneplus one on amazon.in on 10th Jan, 2015 is gone. but debate is when I received my handset from that day onwards 7 days must count, when I warned to service centre regarding this issue to complaint on consumer forum, they said whatever you do that is not their concerned. I appeal for the justice to customer who is facing problem, I spent my whole saving for this mobile. P.s. Look for the issue and communicate, Look for justice and expect for positive result, I've attached Memo of amazon.in and job sheet provided by service centre Regards, Mehul Ambavat, [protected]