OnePlus India — defective piece oneplus 7 bought on 1st sept 2019

Address:

B 703 NAVKAR PARADISE, L T ROAD, NEAR BABHAI NAKA, BORIVALI WEST, Mumbai City, Maharashtra, 400092

Bought one plus 7 on 1st sept 2019 from croma shop of borivali. The phone is not storing the pics in gallery. The phone is with service centre from last 20 days. The technicians agreed that the phone will be replaced but no actions yet. Again they are checking so many things and talking about giving the same defective piece. After sales service of one plus 7 is very poor. The technicians do not even pick up the phone. Croma team is also not giving any positive response. We paid rs. 38k for the new phone. Its almost a month and this is the kind of service we get from both the reputed brand. I believe one money has gone into waste. We are at their mercy now.