OnePlus India — One plus TV warranty repair

Address:

Flat no 102 GR Reddy Apartments, Opp Hockey grounds shantinagar colony Masabtank hyderabad 500028

I have a oneplus U series TV and it has got display issues since Oct 20 and i have raised this with one plus support and a tech visited my place on Oct 26 after multiple followups and informed its a manufacturing defect with most of the one plus U series TV and we need to replace display panel, and one 27th oct when i called i was informed Part isnt in stock since March 2022 and a supervisor will email me a resolution in 48 hours however no email received. Waited for 4 days and called one plus again on 4th Nov and was informed the email was sent to wrong emai ID asking me to wait for 7-10 days and i again waited and was infromed on 8th Nov that part is in stock and will be replaced by 12th Nov and when i contaced on 12th i was informed i was given false informATION and no part is available. I was so disappointed, I was told to wait till 16th and tv wil be replaced. However on 16th Nov another technician visited my place for a recheck and was infromed in 48 hours tv will be replaced and then i was asked to wait till 21st Nov and i will surely be provided with a resolution. Again no luck, no resolution provided and i was also told that no replacement request was raised and again was asked to wait for the supoevisor to email me and i get the same email stating to wait for 7-10 days again . I m very disappointed as i m without a working tv for 32 days now and one plus is not helping me out and always giving false infromation and assurance and being rude over call. i will never recommend one plus to anyone in my life aftr the worst service I have received.