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OnePlus India Complaints & Reviews

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Last updated Mar 28, 2024
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OnePlus India reviews & complaints page 4

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A
Ashwani_Kumar_
from Faridabad, Haryana
May 7, 2023
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Screen Damage and automatic damage

Address:591, vinay nagar, Agwanpur Village, FARIDABAD-121013, Haryana

Firstly the screen was fluctuating and then after some days, when I cleaned the screen with cloth then after switching on the TV, the lines appeared and nothing is working. The TV is shut down and only 5, 6 months had been passed since the bought. I have contacted the service man and he is asking for 18000 to change the screen and making excuses. My TV is in warranty period plus I have also extended it's warranty for 3 years at 1699 at the...
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R
Ravi0025
from Mathura, Uttar Pradesh
May 5, 2023
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CustomerCare is not responding to my complaint in any way.

Address:Mathura

On March 9, I complained online that my TV screen wasn't working, but for some reason, my complaint was initially denied. I resubmitted my complaint on March 18 and ever since, I've been in touch with customer service at [protected] and [protected]@oneplus.com. Every time I call, I'm told to wait 24 hours, one of our seniors will get in touch with me to fix the problem.
I am still awaiting for my Tv to get repair and for their call...
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S
Susrutha Karthik
from Coimbatore, Tamil Nadu
May 5, 2023
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Oneplus nord 2 ce lite 5g

Address:4/8/1 Rspr Nagar III Street Ktc Nagar West Thoothukudi 628002

Hi bought one plus nord 2 ce lite 5g on 01/06/2023 from poorvika tuticorin and i bought oneplus care plan for Rs.3999 for screen damage and extended warranty. When i asked them for the service under that plan for my damaged screen there is no proper response from their side. [protected] - Imei...
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H
Harsha angati
from Vinukonda, Andhra Pradesh
May 4, 2023
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Over heating

My mobile was heating much I bought my my mobile 3 months back . It's a new one of OnePlus Nord 2t. I want a solution for my problem. Please get me a solution as soon as possible...
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M
muthukumaar87
from Chennai, Tamil Nadu
May 2, 2023
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OnePlus TV 55inch - Display Issue

Case ID:[protected]

I have raised a request with Request Number IN02300TV[protected] on 13th February, which was closed without a satisfactory resolution on 12th April 2023.
As a concerned customer, I am requesting an update on the reported issue.

Furthermore, I would like to suggest the following options to resolve the matter at the earliest:

- Replace the TV with the same model.
...
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B
Balasubramani R
May 2, 2023
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One plus phone green line display issue

Hi Team,

I have been discovered with green line display issue. I have contacted one of the one plus support team and it was mentioned that it will be fixed if you were able to send the phone to the service center. As I'm residing outside the country now and I'm not able to send this one to service center. Now I have given this to one of my friend to send this to the service center, But I couldn't even book a slot to pick and...
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G
Ganta Satyanarayana Murthy
May 1, 2023
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Green lines on Oneplus 8T

Address:Flat No. 503, Vinayak Paradise, Opp. D-Mart, Gajuwaka, Srinagar

Dear Sir,

I am GSN MURTHY from the country INDIA. I am most oneplus trusted customer. I have been using mobiles oneplus brand only.

Earlier I have purchased oneplus 5T and after using a couple of years, later on purchased oneplus 8T.

I have very confidence on the performance of oneplus mobiles.

Whereas recently I have received software update in the first week of March'23. After...
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A
Alfin Paul
from Coimbatore, Tamil Nadu
May 1, 2023
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Line in screen after software update

Address:3/67 Andarkulam, RAMAPURAM PO

My phone started displaying green line after and over the air software update. I took the phone to one plus service center the agent agreed that one plus is responsible for destroying my phone. But they won't fix my phone because there is crack on the rear glass. Which has nothing to do with the software update. Imagine you driving in car a bike hit you and says he will not pay to fix the damage cause your seat cover is torn. Why can't phone...
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R
raj2023
from Banswara, Rajasthan
Apr 25, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Green line after software(OS) update- OnePlus 8t

I have been using OnePlus from the last five year, I purchased a phone OnePlus8t in Oct 2020. It was working fine for the last two and half years . Just two month ago There was an update on the operating system and after updating software my phone screen appeared with 1 green line in the center and later it turned into two lines in the middle of the screen vertically.

I went to the Authorised service center Bhilwara to get...
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R
raj2023
from Banswara, Rajasthan
Apr 25, 2023
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OnePlus 8t Screen green line issue after Device update(Operating system)

Website:www.oneplus.in

I have been using OnePlus from the last five year, I purchased a phone OnePlus8t in Oct 2020. It was working fine for the last two and half years . Just two month ago There was an update on the operating system and after updating software my phone screen appeared with 1 green line in the center and later it turned into two lines in the middle of the screen vertically.

I went to the Authorised service center Bhilwara to get...
+3 photos
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K
Kaur74
from New Delhi, Delhi
Apr 20, 2023
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Faulty TV

I bought 1+ TV in March'22 and problem started in August and for some reason I could not complain before and I complained in October but response was not proper from there (full details will give you in mail) and 1+ did nothing and TV warranty time is over but I was bought TV from Reliance and at the same time I took 2 years extra warranty, then I complained to Reliance and even no progress from there also, now I want to take action on both...
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V
vikas@138
from Deoria, Uttar Pradesh
Apr 20, 2023
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Due to bug in my mobile raised problem

I purchase my ONE PLUS 8T mobile in 2021. But there had no issued in my mobile but. Now time Due to Company Bug, in my Mobile screen a long green line occurred suddenly when I was using. I had to take my mobile in Authorized service center. They awarded me this type of Bug problem and suggest changing my Mobile touch screen because of out of warranty. but My concern was that My mobile had not disturbed by Me., so I am not responsible for...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Apr 18, 2023
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Cheated me and sold the device and not replacing the display

Address:Bengaluru

Hi I bought oneplus 6T mobile in the year of 2018 in Brigade road, Bangalore. I paid 42, 000 for the mobile and bought the phone in pop up event. I am using this without any issue and recently i was facing issues with the display so i contacted oneplus service centre to change my display but they are telling display manufacturing has been stopped and telling my phone as value less old phone in a very unprofessional way.
i want them...
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My OnePlus 5T’s battery is not working properly and upon several follow ups I was told up to send the device to OnePlus service centre and they would get it replaced. Once the device reached your representative called me and said that my device is at end of life and hence battery cannot be replaced and accordingly the same is being sent back to me. To my surprise your app notification contradicted from what l was told over the phone. It...
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I bought one plus 8 pro 1 year ago .than my set problem green line and pink line on display. 1 week ago my phone 645 mb than I will update this mobile than my phone display 7green line on my display service center not responding my handset he is talking you are talking on company.what happened is a premium phone purchasing benifit....
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F
Fahim akhtar0786
Apr 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When I claim warranty of oneplus nord buds then receive one side buds only

I had oneplus nord buds which got damaged then i bocked the warranty courier came and took my product then called from service center and said i have received buds of one side only.and they only received one side I have sent then complaint in consumer court case no: FX[protected].your team bothers me a lot I have also sent unboxing video to your team through whatsapp but they refused, I will never buy oneplus product again. If here also our...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
Apr 13, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Cheater one plus

Wrong status in app on tracking. I dint got any call grom agent.. cal me [protected]
Status shows, customer not ready for exchange. But i dint got any call. I m waiting for phone since 2 days.

Cheater bluedart...
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M
Mahender nath ravulakolla
from Hyderabad, Telangana
Apr 13, 2023
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Fraud One plus

I was suppose to get my one plus phone . I was closing tracking bluedart, but status is shows that customer not ready to accept exchange, but the fact 8s I dint got call from agent..
[protected] my number.. I wi not bare this type of cheating.. I dint recived one plus phone and burds...
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M
Mishaal Dawnak
Apr 10, 2023
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Green line on screen after Android 12 update.

Right after I updated my phone to Android 12, green lines have started appearing on the screen. After doing some research, I found out the company has not mentioned anywhere on the update that there are voltage changes that will cause damage to your screen, specifically OnePlus 8 and 8 pro. I'm extremely disappointed by this as I have to search answer from other users who have conducted the research that OnePlus should have before releasing...
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V
venkat7716
from Rajahmundry, Andhra Pradesh
Apr 6, 2023
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One plus 8

Address:RAJAHMUNDRY

Worest service center in rajahmundry.
am using oneplus 8 mobile, few months back its screen display damge and am going to one plus service center and replace display it cost 14000/-, after 3days they are delivered my mobile but finger lock sensor was not working. am asking to service center for solution they are told me we have no stock please wait, am waiting for very long time its take 3 months last week am going to service center...
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