OnePlus India — Oneplus 7t damage due to company Software Update

I bought oneplus 7t on 29/09/19 while using the phone few days ago on 16 june 2023 my device hang and not responding anything i tried to restart but still no response was there i try to reset my phone then also no response was there but my phone was dead not charging nothing response was coming. I took the phone to near service centre they check the phone throughout and told me due to software update and glitch the motherboard of the phone has gone and damage cannot be repair asking 25000 for new motherboard. That was so mean if your phone cannot support update why would to release to install get motherboard damage. Its wholesole company respnsibilty to give the replacement of the phone, cause the damage was by the software which was released by the one plus company.
+1 photos
Was this information helpful?
No (0)
Yes (1)
OnePlus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnePlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    1167
    Pending
    0
    Resolved
    38
    OnePlus India Phone
    +91 80 0852 2008
    OnePlus India Address
    Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi, India - 110019
    View all OnePlus India contact information