I visited One plus store for Display issue which is universal now and been informed on One plus 11R mobile exchange in lieu of Display change and registered my number for the same. Sunday i got an appointment for mobile exchange and the staff denied on mobile exchange for me across the counter and i asked for the reason. My mobile had an motherboard issue during my warranty period which got repaired in one plus authorized service center located in Brigade Road, Bangalore. Now the staff is denying me for the mobile exchange (One plus 11R) offer for the same reason, also the motherboard repair job description is not reflecting/updated in One plus server/system.
1.mother board repair during warranty period was not my issue.
2.mother board repair Job description not updated in the One plus server was not my issue.
3.Mobile exchange offer due to display issue is not eligible for me just for the above reason is not at all my concern.
I would like to file case against One plus if my issue is not resolved. I have legal notice ready with me and waiting for your response. Was this information helpful? | 
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