OnePlus India — Oneplus Y series 43inches tv under warranty repair services not provided

I have purchased a oneplus y series 43inches tv online through flipkart app on 15 th august 2021. It came with a warranty period of one year. My tv stopped working and went dead in october 2021. I registered a complaint regarding this in oneplus care app on october 13 th. Without even visiting my place the complaint was closed stated resolved. Then again i registered a complaint by calling their customer care number on 19 th october. Even after calling them multiple times they refuse to give me a repair service and keep delaying the process which is getting me frustrated kindly help me