[Resolved] Online Clues — product quantity and size is not correct

 
3 Reviews
 ajitpereira on Jul 17, 2018
I order London Looks Men’s 10 nos. Round Neck cotton printed T-Shirts.
Size L & SKU Code LL10T 13
Total amount Rs.1299/-

I received delivery 13/07/2018 but quality of the product is not upto the mark & size of the product is also different, instead of L I have received M size.

I am not happy with this product & want to return the product urgently.
Invoice No. SI 00291798
Bar code No.CIN1564089
I have launched complaint on cc@onlineclues.com on the same day i.e 13th July & received reply from customer care that they will get back to me but I have not received any response as on 17th July.

Also tried to contact customer care but there is no response.

I want refund of Total amount Rs.1299/-

Complaint marked as Resolved Aug 23, 2018

Complaint Status


[Jul 20, 2018] OnlineClues customer support has been notified about the posted complaint.
Verified Support
OnlineClues Customer Care's response, Jul 21, 2018
Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
My order is LONDON LOOKS Brand’s 5 printed Cotton Shirts!

My Order no. is CIN1564892
My contact no. [protected]

Tannu Roy's reply, Jul 22, 2018
I am Tanmoy Adhikary
I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
My order is LONDON LOOKS Brand’s 5 printed Cotton Shirts!

My Order no. is CIN1564892
My contact no. 9647407820
I Want Cancel Order No. CIN 1570303 Because I Orderd Wrong Product

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    Online Clues - product quantity and size is not correct