OnlineClues Customer Care
OnlineClues.com
Customer satisfaction rating: 57%
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4144
COMPLAINTS

OnlineClues Customer Care

OnlineClues.com

Address
Sector 57
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
57%
Complaints
4144
Pending
26
Resolved
2363
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OnlineClues related photos (1346)

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OnlineClues Complaints & Reviews

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OnlineClues — product are not complete

 78shailendra kumar on Nov 17, 2017
Dear Onlineclues
I have bought London Looks Men's 5 Cotton Casual Slim-Fit Solid Shirts from your sites as on 6th Nov 2017, my order id as follow
Order ID 1297104
Today morning i have open it your parcel but i did not found those shirts which i was selected, any its totally different colour among my choice color, I have mail you attachment file which i have selected any which one you send it to me. kindly update and return this order from my premises as soon as earliest,

Reply soon

Thanks & Regards,
Shailendra kumar
[protected]......
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — refund application

 hardik21189 on Nov 16, 2017
Dear onlineclues
I have bought london looks men's 5 cotton casual slim-fit solid shirts from your sites as on 6th nov 2017, my order id as follow
Order id cin1203114
Today morning i have open it your parcel but i did not found those shirts which i was selected, any its totally different colour among my choice color, i have mail you attachment file which i have selected any which one you send it to me. Kindly update and return this order from my premises as soon as earliest,

Reply soon

Thanks & regards,
Hardik kapadiya
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Online Clues — london shirts fraud

 Anandnu on Nov 15, 2017
Dear concern,

I had order london looks brands 5 printed cotton shirt for ₹1149. The shirts which were shown while buying on site is totally different than what i received. The quality of clothes is also very poor. I want to return this product and want my money back. I had tried to call them but when i call it says that the person is busy please call later. I request to please resolve my complaint as soon as possible and issue a refund asap

My order id - si 00082187
Order date - 9th nov 2017
Received date - 14th nov 2017....
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — I want change the product refund my money

 surajlodhi221@gmail.com on Nov 15, 2017
Have ordered the a package of 5 cotton shirts @1099. The product is so bad that i can not use it. The order number cin1187290. Kindly take that order back refund my. Money....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — I am complaint about return policy

 VISHAL artist VS on Nov 15, 2017
I ordered a London looks Men's cotton casual standard-fit 5 solid shirts
But now the quality of the shirt material is not good.. so I want to return it......
Complaint comments  Read comments Complaint category Credit Cards

OnlineClues — I wana return my product and get refunded

 bumihar on Nov 14, 2017
The quality of the product is extrelemy poor and not worth it. The product which i orderd is not the same which i order and the size is also not fit. The quality is extrepemy poor and the product is not the same. I want to return this product and get my money refunded. I got this product on 13-11-17. The worst product and extrelmy poor quality of ur product it seems that it is used product...
Complaint comments  Read comments [1]Complaint category Online Shopping

OnlineClues — wrong shirts, wrong colours, wrong size

 Ejju qureshi on Nov 13, 2017
I had booked 5 combo shirts. With xl size 1099rs shipp incl. Order no. Cin1206417
But the shirts are deliverd wrong prints wrong colours nothing is similar as i seen in online or booked online.
So now i wants to replaced these useless shirts
Request to send my 5 combos same shirts which i booked online and wants in l size.
Bcz these xl is too oversize.
So deliver the right items of 5 combo shirts in l size.
U can see the pics which 5 shirts i want in l size and which u had wrong delivered 5 shirts in xl size.
So replaced it soon and deliverd the correct...
Complaint comments  Read comments [2]Complaint category Online Shopping

OnlineClues — don't get what i ordered..

 Vikram Parker on Nov 13, 2017
I mr. Vikram parkar had ordered 3 shirts for rs.799... But i dint get what was shown on their site nor colour neither the fitting n cut which were shown on ur website. So i kindly request to take back ur shirts n refund my money back in my account.. Kindly do the needful.. I will be highly obliged if u do the needful as soon as possible... Thanks a lot......
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

OnlineClues — my product related

 Pankaj Varude on Nov 12, 2017
Muze jo order mila hai wo maine order kiye huye shirts se bilkul diff hai 1099 rs ka london shirts ka order tha. Usme bhi kuch shirts kharab hai yani kisper koi daaag laga hai aur kuch ki sillaee nikli hue hai... To mai bilkul bhi satisfied nahi huy
Aplog logo ko fsane ka kam karee hooo agar ho sake to ye order waps le jaye mere paise muje jyada huye the isliye maine apko nahi diye to kripya mere paise muze wapas kiye jaye ye request hai...
[protected] contact plsss custoner care
Bhailog kuch to help karooo...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — to return order and refund money

 Neeraj Mudhale on Nov 12, 2017
Sirli had ordered set of five shirts of order id cin1186235 of rs 1099. I received the parcel on 1 nov 2017. But the parcel was not same which i've ordered. I called your office on 1 st nov 2017 to complaint about the parcel. I got complaint number:51408. They had told that they will take necessary action in 8 to 10 days. But no action has been taken till now. So kindly help me out by taking action about it as soon as possible....
Complaint comments  Read comments [2]Complaint category Online Shopping

OnlineClues — jeans/ refund

 Shanaya Yadu on Nov 12, 2017
This company didn't get my product. I order three jeans for this company. Which was very bad just footpath clothes and i want to return them but there is no option of return in this company. I go to this company's service center but they said they didn't know about this. This is a fraud company' and i complain of this company to higher now this company didn't give refund...
Complaint comments  Read comments Complaint category Education

OnlineClues — to return bad product!

 himanshu_muley on Nov 11, 2017
Order details:

Order id: cin1196330
Order date: 2 nov 2017
Date of delivery: 11 nov 2017
Product name: london looks 5 printed shirts
Size :xl
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returning reasons:
Product (Shirts) are totally different in design from the show in image of your site.
What kind of site does that. All other costumers have same problem. Consumer forum needs to be informed about this!...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Online Clues — cancel order

 Lakhi Togawal on Nov 11, 2017
Today i ordered wrong product in online clues shopping.com but could not able to cancel the order in their website.

This company is fraud one which i asked from many people.

So i want to cancel the order. Because i ordered l size instead of m size. Its order no is cin1210497. Kindly do the need full and please let me know once its get resolved....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — that colour which is show that is not delivered

 vishal9950 on Nov 11, 2017
Order no. [protected] is deleviered on 10/11/17 and that is not same as mention at the time of place the order so i want to return this product and i want my money rturn in my acount or cash in my hand product is not same and it is dirty i want to refunded my money because that is not good product plz send my money as early as possible and i go to consumer court...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — wrong product and their quality

 H.A. Khandeparkar on Nov 11, 2017
Dear sir,
I had order london looks brands 5 printed cotton shirt for ₹1099. The shirt which was shown while buying on site is totally different than what i received. The quality of clothes is also very poor. I want to return this product and want my money back. I had tried to call them but when i call it says that the person is busy please call later. I am middle class man and ₹1099 is a very big amount for me. I request to please resolve my complaint as soon as possible.

My order id - si 00081557
Order date - 7th november 2017...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — combo pack of shirt received of small size and other companies

 Ashoo Patel on Nov 10, 2017
I have ordered combo pack of 5 shirt on 3/11/17 but received the product of other colors and size also differ. It doesn't fit me. So how could i accept the goods. I want my money refund. Also the product shown in the picture and the product received are totally different in pattern and size also. So i want to return the goods as and want my money back...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — all shirts are change

 vipin Jhawar on Nov 10, 2017
When I saw shirt photos, it was just another and whenever I got the goods, then this goods is second and it is very dirty then change my shirts
Onlineclues website name...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — regarding return of product and refund

 rohit13rkr on Nov 10, 2017
The product i received is not the same i ordered. It is far different from the one i ordered. I called the customer care and they gave me a complaint number and said that their representative will call me in 2 days. But it has been around 10 days and i haven't received a call from their side and whenever i call them the representative doesn't pick the call. Its a request please see to my querry. It would be really helpful if u do so....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — totally different shirts

 Vojo on Nov 10, 2017
Product (t-shirts) is totally different in design from the show in image of your site.
Many t-shirt are plain.
I also did not receive any separate invoice..
Id-CIN1188305
IN VOICE NO-SI 00074444
Complaint number-51598...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — change of size of shirts

 Vishal Goklani on Nov 9, 2017
I have odered the 5 pcs pack of london look bands shirts and i recieved it with the invoice no. Si 00079017 i have recieved the pack of london looks bands 5 pcs of shirts with a size of l which i have odered. But on the discription it was said that the product is slim fit. But as i recieved l size it is regular one. So i want to change the size from l to m. And the colours which were shown in the image were different from wich i have recieved. So i want to change them....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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