OnlineClues Customer Care
OnlineClues.com
Customer satisfaction rating: 61%
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4658
COMPLAINTS

OnlineClues Customer Care

OnlineClues.com

Address
Sector 57
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
61%
Complaints
4658
Pending
0
Resolved
2851
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

OnlineClues related photos (1558)

OnlineClues Complaints & Reviews

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Online Clues — bad product

 dkgiri93 on Nov 14, 2018
With onlineclose i asked for a product today whose color was also different and the clothes were not good so i want to return it.
As the color was shown in the photo, the color is not there and the fabric is very bad. So plese refund my money
Once in the customer care, call the complain, after which the call was not reciving.
Cin1633879
Complant num 70764
My email id dkgiri93@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — branded combo of 3 pure linen shirts

 Rahul Shejale on Nov 14, 2018
I am orders branded combo of 3 pure linen shirts of size is s and colours are white, golden, blue shirts but as i am ordered that shirts are different colours and also the sizes are also different like one is m second is s and last one is l.
So make that attension....
Complaint comments  Read comments [1]Complaint category Online Shopping

OnlineClues — changes of colours as per advertising products display online..

 Rajeev Chetri on Nov 8, 2018
Dear team's.

This is to inform you that, i have ordered the product invoice number:-si 00328010.
But as per advertising display quality on facebook is different then dispatch quality being as frequently & locality customers very unsatisfied to with products, for that reasons kindly requesting to refund the cash amount as paid to company. For continue the shopping with same side.

Kindly do the needful as soon as possible

Fyi...

Regards
Rajeev chhetri
Sr. Flight operating officer...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — this product is a wrong products.return policy

 Husensab Nadaf on Nov 5, 2018
That you will give the products is a wrong products. This is not a comfortable products.
This products was right size to me.
It is a unqality products.
That you show the products on online and you will not give to me. You give the wrong products to me. I will see the products on online and you will give the products are also different. Then you will return your products and give me my money....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — london looks mens 10 round-neck t-shirts

 Mohd arbaaz qureshi on Nov 4, 2018
I order combo of 10 t-shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My sku code: ll 10t 18 and invoice no si 00333083. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money....
Complaint comments  Read comments [3]Complaint category Online Shopping

OnlineClues — product cancel

 Bhavsar Mukunda on Nov 3, 2018
Today i ordered wrong product in online clues shopping.com but could not able to cancel the order in their website.

This company is fraud one which i asked from many people.

So i want to cancel the order. Because i ordered l size instead of m size. Its order no is cin1637858 kindly do the need full and please let me know once its get resolved....
Complaint comments  Read comments [2]Complaint category Other

OnlineClues — return product different delivery

 Ankit6342 on Nov 3, 2018
Order id - cin1635316
Order date - oct 30, 2018
Name - london looks 3 men check slim fit shirts
Size: m
Unit price inr 699
Item total inr 799
My address

Ankit mishra
Shiv mandir himgiri colony harathala, moradabad, uttar pradesh
In-244001
[protected]

Sir maine jo order kiya wo na bhej kar dusara bhej diya aur quality bilkul kharab hai plz wapas karwa dijiye....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — I got the wrong order

 PK Entertainment on Nov 3, 2018
I got the wrong order please return my order and refund my money. Product quality is bad. Please return my order. Onlineclues is a total fraud and scam.. Product quality is too bad.. I don't want this product... Onlineclues making the customers as fools.. Please review my complaint. Onlineclues is a such a fraud company... It's totally a scam.. Fraud one....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — bad quality and different size please refund my money

 Ramanathan Ramesh on Nov 2, 2018
Order no:cin163341
Order date:27/10/2018
Item name :branded combo of 3 cotton shirts but delivered is opposite of above its totally different. I was return this product because first of u send all they product of 3 combo shirts is not as defined on website terms of size and measurment, color and quality, now i want return the product and refund my money,
Please refund my money soon.
Thank u.....
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — i want to return my product. refund it

 Satish Chakka on Nov 2, 2018
Dear sir,

My order product & today i received product is totally different & colour is not same. So i want to return my product. Take the product & refund the amount.
Order no. Cin1633197. Mobile phone :[protected], name:satish. Awb no. I[protected]. Pls refund asap. I really disappointed ur product. Pls try to increase the quality services. Payment:cod

Regards satish...
Complaint comments  Read comments Complaint category Education

Onlineclues.com — changes the my order return my cash

 Sasi Muni on Nov 2, 2018
I am order one dress. But you have sent another dress. So i am resent my order. Please return to the cashhave ordered london looks branded 5 printed cotton shirts but the design, colour and size which i have ordered is totally opposite to the one i got. The picture it displays while shopping is not what i got. The parcel i got is totally different from the one i ordered. I want to return the parcel and got refunded money. And we are calling to the customer care but they are not responding.
Seller: spark international hisar...
Read comments clothing, accessories
Online clue...
Complaint comments  Read comments Complaint category Banks

OnlineClues — making a fraud with me

 Saini Suraj on Oct 31, 2018
I was brought three cotton shirts from online clues and i got my product but the product is totally change from the image everything is change shirts colour designed and every after some days {today} i receive a call from customers court for returning my product and a girl calls me and asking me detail about product and after that she asked me my card detail for refund my money back i provide my detail and she fraud with me she withdrawn 300 from my account and now i am going to complain for online clause and it's consumer care...
Complaint comments  Read comments [2]Complaint category Products & Services

OnlineClues — not satisfied about the product

 Cyber World on Oct 30, 2018
According to order details and look the shirt also size is too long not fitting me and order size is m but provided me xl or l size so i am not interested my order please gave me the money. After reeving my money i also order some other item. Because the product is not be satisfied mismatch the product whatever the show in the computer not the same...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — cheating of that website

 007akb@gmail.com on Oct 30, 2018
I had order 5 london looks branded cotton blend printed shirts of amounting rs. 1099
Oid of the product is cin1622483,
Shipper address is - spark international, # plot no 1, welcome palace, sec-13, near dabra chowk - hisar - 125005, haryana.
I want to return this product because, first of all they send me no. Of 3 shirts and as product is not as defined on website in terms of size and measurment and colour and quality, i can challenge about the price of that 3 shirt's cumulative value will be not not more than rs. 200... I had already filled the return form for the same i had...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — return of product due to bad quality and differ in size

 Sandeep kamar yadav on Oct 29, 2018
The product i receivei is in very poor quality and differ in size.. I really hate this..
I will never order the product on this website and i will make video about the poor items on this website. I want this product to be return. I promise myself that i will never place a order on this website. And also i will tell the people please never purchase the product on this fake and fraud site....
Complaint comments  Read comments [3]Complaint category Online Shopping

OnlineClues — wrong colour, design and size of the shirts

 Sanjeev_Bansal on Oct 27, 2018
I have ordered london looks branded 5 printed cotton shirts but the design, colour and size which i have ordered is totally opposite to the one i got. The picture it displays while shopping is not what i got. The parcel i got is totally different from the one i ordered. I want to return the parcel and got refunded money. And we are calling to the customer care but they are not responding.
Seller: spark international hisar...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Online Clues — rcvd diff product

 chandhar14 on Oct 23, 2018
Im chandhar from chennai, i have placed my order on 16th oct 2018, i have received a order from onlineclues.com today 23rd oct 2018 around 1.30pm, 5combo shirts, for 999 + 100 = rs1099 london looks brand, and which i have selected are completely different from which i had placed the order. So i want to return this product & refund money. Kindly do the needful to return.

Order no : cin 1622254

Kindly do respond.. When i contact no one responding.....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — changing my default product

 Suraj kumar Saini on Oct 23, 2018
I was ordered 3 cotton shirts from online clues and i got my product but the product is totally change from i was orderd it's design and it is totally change from the image given is product detail and one shirts colour is also change so that i want to return my product back because my product is not that i was orderd so i am requesting for changing my product and give me my money back...
Complaint comments  Read comments [1]Complaint category Products & Services

OnlineClues — i am complaining about the product which i bought through them i. e. combo pack of 5 cotton shirts.

 Laltub on Oct 23, 2018
I got the product, combo pack of 5 cotton shirts today which i had ordered atleast 20 days back. The product (Cotton shirts) are totally different from the image shown in the site. Shirts are plain and the quality is just pathetic.
The shirts whi h were shown in the site were completely different both in print, colour as well as quality which is so poor.
Would request the refund of the same asap.
Invoice no : si 00326594...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

OnlineClues — wrong style of product delivered

 md ahad khan on Oct 22, 2018
I have order a 5 printed shirts vide order no:cin 1623613 dt; 14/10/2018, as showing in the picture two i have received my order on 22/10/2018 at 3.00pm when i opened the parcel, i found item with wrong style of product delivered to me. As shown in the picture 01.
Hence i request you to take back the product and replace it with other one which is have selected. As showing in the pic no 02 down below....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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