OnlineClues Customer Care
OnlineClues.com
Customer satisfaction rating: 61%
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4604
COMPLAINTS

OnlineClues Customer Care

OnlineClues.com

Address
Sector 57
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
61%
Complaints
4604
Pending
10
Resolved
2793
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

OnlineClues related photos (1533)

OnlineClues Complaints & Reviews

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OnlineClues — I'm ricev package in so bad.and I'm seeing image and you send package don't match please send my correct package.my package order I

 prudvi raj0003@gmail.com on Aug 17, 2018
Please delivery my correct package.im seeing itam and you delivery itam don't match so plzzzz send correct package.and in my house function so I'm order in online Clues.but you not delivered corect package.so please delivery my correct package.you delivery package so bad and irritating me. You send package in shirts varast shirts so please understand my problem sir so please send my correct package.and fast please please please...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — received poor quality products

 Harish Yeminedi on Aug 17, 2018
Order details:

Order id: CIN1588333
Order date: August 11, 2018
Date of delivary: August 17, 2018
Product name: London Looks Brand "5" Printed Cotton Shirts
Size: L
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (t-shirts) is totally different in design from the show in image of your site.
Product is too bad & worse.
I also did not receive any separate invoice......
Complaint comments  Read comments Complaint category Other

OnlineClues — cotton printed shirts/not good I want to return them

 kishore kumar patnala on Aug 13, 2018
Dear sir i have ordered cotton printed shirts mentioned brand name landon looks but the product is very ugly and very poor quality so i want to return the product and i want my money back. I have ordered the product on tuesday[protected] with order id cin1586164 and i have received the product on saturday on[protected] from dtdc courier service by paying 1099 rs. They are not receiving the phone calls and not responding so please tell me how i have to get my refund amount by returning the product....
Complaint comments  Read comments [1]Complaint category Online Shopping

OnlineClues — colour, design and quality is not matching with my order refund my amount

 akashroy869 on Aug 11, 2018
Colour, design and quality is not matching with my order so i want return that product and refund my amount rs.799 rupees. So far as my order shirts colour is concened i booked blue, white, and brown, but i got wine red, white, light brown shirts from you i got with pocket shirts instead of pocket shirts with low quality compare to my order so please refund my rupees and collect your product....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — cin1580949

 Sam Chatterjee on Aug 8, 2018
Seller:-
Spark international, #plot no 1 welcome palace sec-13 near dabra chowk - hisar -125005, haryana
Gstin:06aczfs1494h1zf
State code:06
Cin1580949
He will sent the shirt are too large to me
Shirts are not use to anyone and wrong shirt are delivery too also
I was selected the shirt are not delivered to me
I just requested that my money will be back please...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

OnlineClues — I was wrong add subject and cancel my order [Resolved]

 Draltabkhan on Aug 8, 2018
I want to cancel the order because i choose wrong product.
My order no is cin1586762.
On there website there is no cancle order option i found so plz cancle my order sir please cancel my order my money is lost because my wallet fall down i have not any else for money i hope you understand sorry please cancel order please sir sir galti se order ho gaya mere pass itne paise nhi hai jo me aapka product khareed saku please sir samjhne ki kosis kijiye me saman ka paisa nhi dear sakta sir aap se request hai can my order please...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

OnlineClues — my order cancel wrong product

 peerzada faraz on Aug 8, 2018
Want to cancel the order because i choose wrong product. Peerzada faraz uddin kalauddin date _ 7 aug 2018
My order no is cin1586432.
On there website there is no cancle order option i found so plz cancle my order...
Complaint comments  Read comments [3]Complaint category Education

OnlineClues — order no. cin1581833

 Ganesh ghadi on Aug 6, 2018
My order was combo of 3 london looks branded mid-raise slim fit denim jeans the order which delivered to me is not as same as i saw in picture... And also i dont get any option to return and assurance of my money back... Its question how to trust u for next order n please guide me to correct my previous order...
Attaching photos the ordered n delivered
Kindly take note of that...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

OnlineClues — return product (wrong product delivered)

 Chaurasiya2011 on Aug 4, 2018
I order london looks brand's 5 printed cotton shirts!. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My order no cin 1580911. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of linen shirt i am saying all my friends and share by social network online clues.com is a very fake and bad, cheap product by sale online i'm not interest please i request you refund my money...
Complaint comments  Read comments [6]Complaint category Online Shopping

OnlineClues — for returning the product which I received

 Akkyjn on Aug 2, 2018
I am akshay jain my order no:cin 1522636 email:jainaku777@gmail.com mobno:[protected]
My complaint is for retiring of the product because which i have order it is totally different and cloth is too poor. Soplz kindly see towards this complint and this is second time m complainin because my first complain u marked resolved but it is not resolved so see towards....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

OnlineClues — my order return & take u refund money

 Rajendra Bangar on Aug 2, 2018
My Name Is Rajendra Bangar I order combo of 5 Shirts quality of the product is bad and All shirts change color for order and online Image Not Same My order no.is CIN 1578577 I am Not intrested plzz i request you refuend My money Rs.1099...
Complaint comments  Read comments Complaint category Online Shopping

OnlineClues — onlineclues poor quality shirts and no payment

 shiva2708 on Aug 1, 2018
I have order London looks 5 branded shirts but the quality was very poor and size is also different. I want to return the product but no return option is display I contact them many times but no reply back don't know how to return product and how to get payment back....
Complaint comments  Read comments [1]Complaint category Online Shopping

OnlineClues — onlineclues poor quality shirts

 shiva2708 on Aug 1, 2018
I have order London looks 5 branded shirts on onlineclues.com on 30 July 2018 and arrived on 1st August 2018 I make payment of 1100 rupees. I immediately check the shirts the quality was very poor and size is also different. I want to return the product but no return option is display. I contact them many times but no reply back, I call them many times but no one pick up the phone I also message them but no reply, don't know how to return product and how to get payment back....
Complaint comments  Read comments [4]Complaint category Online Shopping

OnlineClues — pants

 namanrathod27 on Aug 1, 2018
My order id is cin1576092.
I have ordered combo 3 pants, i want to return them, as i have received pants of small size, in length as well from width, so please tell me what to do. Please take my clothes back & return my money.
It has been more then 2days since i have ordered. I don’t have your customer care contact number to contact you. Please e-mail me & respond towards my complaint....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

OnlineClues — refund my amount

 mohsinuddin on Jul 27, 2018
Hi sir
I want to return my order because your product doesn't match which is shown in your site it is totally different my order is london looks blend of 5 cotton shirts. I have received today on[protected].
I want to return the product. I tried more 15 time on the phone number is mentioned on your site there is no response. The return policy is 7 days.
Plzzz do the favour and solve the problem

My order no :- cin1577311
Email:- mohsinuddin010@gmail.com...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

OnlineClues — replacing order

 Yuvaraj Hundekar on Jul 27, 2018
Dear sir
I want to return my order because your product doesn't match which is shown in your site.. It is totally different...
My order islondon looks blend of 5 cotton check shirts (Set of 5)
I have received it on today[protected]

My order no. Is cin1573343
Contact no-[protected]
E-mail-yuvi. M120, @gmail.com

Please return & reply this.....
Complaint comments  Read comments [2]Complaint category Products & Services

OnlineClues — this product is different as seen in picture

 Vanraj Makwana on Jul 25, 2018
I ordered the product from online clues by facebook page add and the product that i get is very different in color and print also. They 5 shirts are very bad in quality and its color is very dull. The print of it is so different from that i have seen in picture.
I want to return the product but i did not found the option of return policy. Please do some needful.
I want to return it and get my money....
Complaint comments  Read comments [6]Complaint category Online Shopping

OnlineClues — plz take back your cheap product and refund my money

 Raghu Bodapati on Jul 24, 2018
Myself raghu bodapati from bhadrachalam. I have ordered london looks check shirts combo of 5 of premium rs 1099 and my order number is cin1571049.. But i am not satisfied with the product. Bcz the quality of the product is not good.. It's a very cheap product... Thus i request you to refund my money back and take your product back...
Thanks
Regards
Raghu bodapati
Bhadrachalam.. Contact num-[protected]...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

OnlineClues — please get back to me for refund

 Abhishek Mer on Jul 23, 2018
The company executive asked me to share the bank details for money transfer as I was out of asked him to give a call back in one hour, since then neither am I able to reach nor has he called me back....
Complaint comments  Read comments Complaint category Business & Finances

OnlineClues — invoice no : si 00296105 set of shirts

 aneeshcmani on Jul 20, 2018
Product (shirts) are totally different in design and colours from the display you have shown in the site and received very poor quality product. received date 20 jul 2018. i ordered 5 set of shirts and nothing looks like the disply product. i have paid Rs 1099 and lost totally
it got delivered on 20-jul-2018 and I would like to refund the full amount with immediate effect....
Complaint comments  Read comments [4]Complaint category Clothing, Shoes & Accessories

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