Online Marketplace Store India — fraud site, doesn't respond after making payment

Address:	New Delhi, Delhi
Website:	omsi.in

I have placed an order with ref 2570164 on july 17th and my order is still not processed yet. No response to my numerous calls made in an attempt to get an update. They either don't pick the call or its not available or switched off and they don't even respond to the emails sent. Website doesn't even give an option to cancel the order. Such a fraud company. They disconnect my call when i try calling them.
They don't have a basic etiquette to answer the customer call and solve the query. I need my refund. I made a mistake by placing an order in this site. They don't even have a coutertsy to update about their customer order. Such an incompetent site to place an order at.