[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — increased the price by 143% after placing the order on prepayment basis

Online Marketplace Store India [OMSI] / Online Medical Store India

[Resolved] Online Marketplace Store India [Omsi] / Online Medical Store India — increased the price by 143% after placing the order on prepayment basis

E eshekharec

I have ordered on omsi for presens medical vaporizer & steam inhaler otc 016 (#om020154) at rs 1046 and have paid the full amount at ordering time. I have got acknowledgement for the payment. Even after a week the product did not arrive, on enquiring with omsi they demanded that i pay an extra amount of rs.1454, which is 143 % more than the original price. They are now saying the product price is rs 2500. Their website says that prices are 99% accurate in which case the increase could be only 1%. But after paying full amount, they have increased the price by more than 100%. This is outright cheating Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
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Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care

Verified Support

Hello,

Let us inform you that this is a clear Mention on our website that

("We update our shop as much as possible and 99% prices are accurate. However it’s humanly impossible to update all the products and their updated prices. Because we don’t stock, Actual Price may vary when we acquire it from one of our 3000 vendors. If it changes, order total may change and packet weight charges are additional charges and you may have to pay extra.We don’t stock so once acquired, we can’t return the product so order can’t be cancelled.")