Online Marketplace Store India [Omsi] / Online Medical Store India — Not providing medicine & cancellation charges are high

I ordered a cream prescribed by my dermatologist which wasn't available even in leading online sites.

Now they asked for prescription, so I told the doctor name etc. But they refused to provide me the cream. The thing is that they might not have it in the stock.

Now when I asked for refund they are telling it will cost 100 plus 25%gst or something.WHEN THEY HAVEN'T SHIPPED ANY PRODUCT. Such a fraudulent site. Kindly ban their online service.

This is nothing but fraud.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Nov 09, 2020
Updated by Monali P
My order id is 2855759. I ordered a cream prescribed by my dermatologist which wasn't available even in leading online sites.

Now they asked for prescription, so I told the doctor name etc. But they refused to provide me the cream. The thing is that they might not have it in the stock.

Now when I asked for refund they are telling it will cost 100 plus 25%gst or something.WHEN THEY HAVEN'T SHIPPED ANY PRODUCT. Such a fraudulent site. Kindly ban their online service.

This is nothing but fraud. I want full refund. They are just fraud nothing else.

Nov 10, 2020
Updated by Monali P
Now they are constantly sending such messages, I feel harassed now. Please help, I want my full refund.

Complaint comments 

Comments

Now I got this response, I don't want anyother item. I just want my money back. Please help.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Online Marketplace Store India [OMSI] / Online Medical Store India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    160
    Pending
    5
    Resolved
    59
    Online Marketplace Store India [OMSI] / Online Medical Store India Phone
    +91 92 6622 9292[Whatsapp/Call]
    +44 20 8133 3255[UK]
    +91 11 4509 8999
    Online Marketplace Store India [OMSI] / Online Medical Store India Address
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
    View all Online Marketplace Store India [OMSI] / Online Medical Store India contact information