[Resolved]  Online Marketplace Store India [Omsi] / Online Medical Store India — order #2829995

Address:New Delhi, Delhi

Placed order for meds, paid full amount + fast delivery charge + 5% tax
Amount = 720 + 500 + 61(5% gateway charge)
Got the response that prescription was not valid and that I can get a refund after paying Rs.500+5% charge of cancellation.

Requested reason for prescription rejection so I could consult with doctor but was told that is not available.

Order not being fulfilled by them, reason not being given and I'm being forced to pay cancellation fee.

This is highly fraudulent behavior. I have written at least 10 mails requesting a refund.
If prescription is necessary, first approval should be taken before payment.
+1 photos
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Apr 28, 2020
Complaint marked as Resolved 
Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2020
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response
Dear Customer,

As per customer confirmation.Refund of Rs 970 is successfully done with the refund id 20200328111212801300168304064421809 and the amount will be reflected in your account within 35 to 45 working days.

Regards
rhythm
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    Online Marketplace Store India [OMSI] / Online Medical Store India Phone
    +91 92 6622 9292[Whatsapp/Call]
    +44 20 8133 3255[UK]
    +91 11 4509 8999
    Online Marketplace Store India [OMSI] / Online Medical Store India Address
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
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