[Resolved]  Online Marketplace Store India [Omsi] / Online Medical Store India — order[protected] dated 10th july 2020

Address:Powered by Youngistan Business Solutions Pvt .ltd. D-41, Fourth Floor, Anand Vihar, New Delhi-110092

I placed order[protected] dated 10th july 2020 on online marketplace store india for medicines and paid rs. 2958.77 in advance as per the prices indicated on its website. After that they suddenly asked for prescriptions (E-mail was by some suspicious name maddy). I sent my prescriptions through e-mail and whatsapp in response to the so called maddy. They remained silent after that. I started sending e-mails and whatsapp messages to them. Maddy then asked me to give the names of medicines to check the status with the venders. This is really strange. All the information pertaining to the purchase must be available with them with respect to the purchase order. Still, i sent the details of the medicine. After a long time i have received the following e-mail from them:

Order[protected]
Inbox
X

Online marketplace store india
Jul 22, 2020, 11:28 am (22 hours ago)
To me

Dear customer,

We have tried to call you but there was no response from your side we want to inform you that the vendor arranged your products at the new selling prices galvusmet-50/1000mg tablet at rs.318 per, and vernix xr-150 capsule at rs.162 per, and veniz xr 75 mg at new rs.94 per, veniz xr 37.5mg at rs.51 per, & bupron xl 150 mg at rs.137 per, so kindly pay the extra amount of rs. 523 kindly confirm us for the order process.

Regards
Deep

I am afraid, if i pay the additional amount of rs. 523, they will swallow that amount as well and much more in future. This is a fraudester company. Please do something to get this banned and the person running it should be put behind bars.
Sincerely
Pratul kumar choudhary
Mobile: [protected]
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Aug 12, 2021
Complaint marked as Resolved 
Online Marketplace Store India [OMSI] / Online Medical Store India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2020
Online Marketplace Store India [OMSI] / Online Medical Store India Customer Care's response
Let us tell you that this is a clear Mention on our website that

("We update our shop as much as possible and 99% prices are accurate. However it’s humanly impossible to update all the products and their updated prices. Because we don’t stock, Actual Price may vary when we acquire it from one of our 3000 vendors. If it changes, order total may change and packet weight charges are additional charges and you may have to pay extra.We don’t stock so once acquired, we can’t return the product so order can’t be cancelled.")
Complaint comments 

Comments

Let us tell you that this is a clear Mention on our website that

("We update our shop as much as possible and 99% prices are accurate. However it’s humanly impossible to update all the products and their updated prices. Because we don’t stock, Actual Price may vary when we acquire it from one of our 3000 vendors. If it changes, order total may change and packet weight charges are additional charges and you may have to pay extra.We don’t stock so once acquired, we can’t return the product so order can’t be cancelled.")

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    Online Marketplace Store India [OMSI] / Online Medical Store India Phone
    +91 92 6622 9292[Whatsapp/Call]
    +44 20 8133 3255[UK]
    +91 11 4509 8999
    Online Marketplace Store India [OMSI] / Online Medical Store India Address
    12, Hargovind Enclave, Karkardooma, Delhi, Delhi, India - 110092
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