Online Medical Store India (Omsi) — Product not delivered and cancel order option unavailable, want order to be cancelled and money refunded within a week

Address:	New Delhi, Delhi, 110092
Website:	omsi.in

I ordered '6' "frolix syndet bar 75 gm" from the website omsi.In on 21st june, 2016. It has been a week and the product is still not delivered to me. I tried to track my order but it only shows the status as 'processing' and no other details are shown. Also there is no option such as 'cancel order' available on the website. I tried calling the customer care number [protected] but it is switched off. I am beginning to worry that this website is "fake". It has costed me rs.925.30. I request the company to deliver me my product as soon as possible and if this is not possible then atleast refund the money within a week.