[Resolved]  BagItToday — Unprofessional behavior

I order a pair of shoes at bagittoday.com. My order id is 33002783 on 10 Apr 2013. First of all i got call on 11 Apr 13 from a telephone number[protected] offering some gifts. i gently refused the offer and asked about my order status, he assured me that product under dispatch and likely to be dispatched through courier with in 02 hours. next day i inquired same on your customer care number. to my surprise he said my order has not yet confirmed. Further i quiried on the call i got he said that he isn't aware of it, it may be a fraud call.


Further, on next day i called them, first one customer care rep had informed that my payment is not yet confirmed. In mean while due to bad network may call dropped. i again called ur CC, this time it was diffrent reply saying that my payment had been recived on 10th itself. i cant understamnd how ur cc is working.

i had given 04 mails till date i had not got any confirmation on my phone call i recived. to my surprise i got mail today (15 apr) my order may take further 7-8 working days.


Please clarify me following issues

(i) the number[protected] is urs or not. If yes how r u utilising it for advertising with out my permission.. If not how my order information has reached to unknown person. please calrify me the issue, that i may fear that my information received may be misused for credit card fraud

(ii) during order it was said that my order would be delivered top me in 2-7 days. i cant understand why it been extended with out my consent


i[censored]r not in position a item to deliver with in stipulated period please cancel my order


my comtact number is [protected], please contact imediatly or cancel my order and refund me the amount


thanking u