[Resolved] Bagittoday / India Today Group — FRAUDULENT OFFERS | |||
I booked three holiday packages worth Rs 5999/- each which entitled me for a free 32 inch LCD TV as well. Once i placed the order i received confirmation calls from the call center which again confirmed my entitlement to holiday vouchers . i received the booking vouchers but could not book the holidays as the online booking from the site was not responding. Neither did i receive the LCD TV which was promised to be delivered within a week. I tried to call the customer care executive but they would not attend my calls or reply to my mails. Since i was busy with my marriage i was not able to pursue it & later i had to go J&K for work. Recently, i tried again to contact them & they replied but they are asking me to make a few payments again and quoting new set of rules, they have refused to give the TV or my money refund. please Take immediate action on these fraud lucrative offers under the name of reputed India Today group. They are rampantly duping common man of their hard earned money. An early & firm action against bagittoday/india today group is requested. -Ashutosh Gupta [protected]@gmail.com [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We regret to know that you would like to cancel your order against booking id:-[protected] and [protected] As per our process, we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders, e.g. order details in terms of order value and related items, customer’s mailing address and delivery window etc. In case, a customer is not satisfied with any of the conditions, he is free is get the cancellation of the order during the verification call itself.
We have investigated your complaint and found that your order is a thoroughly verified order during our verification process. Therefore, we are unable to process your order for refund now and request you to kindly fill the voucher and sent to mentioned address on the voucher with the dd so that we can check the availability and assist you further in this regard.
Also find the link where it is clearly mentioned the referral gift eligibility.
http://www.bagittoday.com/itbc/c3114/registration.jsp?BCODE=C3114
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)