[Resolved]  Shopping. Indiatimes.com — non delivery & wrong commitment

Address:Lucknow, Uttar Pradesh

Indiatimes shopping is a cheat online company. I hv placed an order [protected] for micromax ninja a89 on 12th March 2013 @ the time of order the product was in stock. But after 20 days they still not shipped it & on complaint they r not responding. CC told that when it will be in stock they`ll ship the product.WTF never buy anythin form indiatimes shopping...................as per their website the complaint status is given below...............

Case Id. 766068
Order No:[protected]Sub-order No:00001Issue Type:ComplaintSub-Issue Type:Non Delivery - TIL LogisticsProblem Area:Shipment Not Done In Sla
Resolution Date:Apr 11, 2013Case Status:Under ProcessCase Creation Date:Mar 26, 2013 9:55 AM
Description:online-Customer wants the product but it is still not shipped, so please do need full asap Logistic Type:-til Order date:-3/12/13 Expected shipping date:-3/20/13,
Remark 1: kya ho kya raha hai case me koi batayega
20 days baad bhi no reply Mar 30, 2013 8:06 PM, (Yogesh Tiwari )
Remark 2: hello sir still not shipped
do the needful asap Mar 29, 2013 12:44 PM, (Yogesh Tiwari )
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Aug 8, 2021
Complaint marked as Resolved 
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Indiatimes.com — DELIVERY NOT RECEIVED AFTER 20 DAYS

I HAVE ORDERED FOR ONE BOOK UNDER THE ORDER NO.[protected] ON 5TH OCTOBER, 2009. I HAVE INQUIRED ABOUT THE ORDER WITH THE CUSTOMER CARE, STILL MY PROBLEM HAS NOT BEEN SOLVED. THE WEBSITE SHOWS THAT STILL AFTER 29 DAYS MY ORDER WILL BE DELIVERED. THERE CUSTOMER CARE DOESNT KNOW WHY SO MANY DAYS ARE TAKEN FOR DELIVERY. NO OTHER NUMBER IS GIVEN FOR CONTACT
I still haven't received my order - [protected].

I ordered it on 20th Mar'13 and today is 1st April and still the order is not dispatched yet.

This is the second time this has happened. No clarity on the shipment date yet.
Dear Mr. Tiwari,

Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.

Regards
Indiatimes Shopping

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