Timtara.com / BSNL Penta Ws702c Non Delivery — NON DELIVERY OF PRODUCT

Address:

South Dinajpur, West Bengal

DEAR SIR/MADAM,

I HAD ORDERED A BSNL PENTA WS702C TAB WITH CALLING ON[protected] @ 5:07 PM, ORDER NO. 10351692 OF RS 6648. ON PLACING THE ORDER THEY HAD CONFIRMED ME THAT I WILL GET THE PRODUCT WITHIN 3 WEEKS. BUT AFTER 30TH NOVEMBER(3 WEEKS) I SAW STILL MY PRODUCT WAS IN AWAITING SHIPMENT TAG AND FROM 30TH NOVEMBER TO TILL DATE I HAD CALLED THEM FOR ABOUT 50 TIMES, CUSTOMER CARE SPEAKS THAT I WILL GET THE PRODUCT VERY SOON, NO NEED TO WORRY, OR THEY TAKES ANOTHER 24 HOURS FOR PROCESSING THE SHIPMENT. I ALSO TOLD THEM TO HANDOVER MY CALL TO THE CONCERNED MANAGERS BUT THEY TOLD THATS NOT POSSIBLE. I ALSO ASKED THEM TO REFUND MY MONEY BUT THEY GAVE ME NEGATIVE REPLY.

SIR, I AM FED-UP WITH THEIR SERVICE AND WANT MY MONEY WITH INTEREST WHICH I HAD INVESTED.

PLEASE HELP!