Online Station — Damaged product and non compliance with support

Address:	400015
Website:	www.onlinestation.in

Hi,

I ordered a mini LED projector from this site . Order number :9758535. Order date:- 12-Mar-2016. Invoice email :- [protected]@gmail.com

The issues I am facing are as follows :-
1. The product that was shipped was damaged. Left panel was broken.

2. I am not getting connected from with the customer care due to some connection issues from there part.

3. According to the company return policy, I am trying to send them the replacement request mail but that too is not getting delivered to them.

4. While purchase, the company was claiming free shipping, but i was charged Rupees 300 for shipping.

5. The freebies are also not provided by the company which it was offering while purchase.

Supplied through ONLINE STATION, 5/19, MESSENT RD, SEWREE(E), MUMBAI, MAHARASHTRA (INDIA).

I am completely fed up from the service of this organisation. I want them to replace the product with a good and new one + shipping charges that was charged to me + mental harassment compensation .