[Resolved]  OnlineClues.com — Not helping me for return and refund of wrong items

Address:Hisar, Haryana, 125005
Website:www.onlineclues.com

I have ordered some shirts with order no. CIN759106 from this company but when I open the delivered package I found wrong shirts inside the package which are quite different from those I have ordered. So I want to return them and get refund for this, that's why I could have contacted the company after 24 nos. of dialing their customers care no. and they told me that they will contact me back within 2/3days but even after 6days, neither they give me any updates nor they contact me. And when I calle them more than 25 times they never picked up my calls, so I am facing a very harsh problem. So, please you help me to get the work finished positively at the earliest. So, you kindly look into the matter at the earliest. Thank you.
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Apr 9, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Feb 17, 2017
Fashionable's response
Please let me know if the complaint has processed or not
Feb 23, 2017
Updated by S Tolen Singh
I dial the company 's customer care numbers more than 20 times and it's calling them nice but they never pick up my calls and this is the harsh problem what I am facing now.
Verified Support
Mar 06, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
Complaint comments 

Comments

Order no - CIN780841. The product i have ordered of 5 London looks shirts from online clues that is different in colour and design so exchange it or refund cash as soon as possible from your side and u know that only seven are there to change or refund. My contact number is [protected].please don't send fake clothing

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