[Resolved] OnlineClues.com — Unresponsive return service | |||||
I have purchased a product "combo of 3 high quality branded linen shirts (Sku: ll 3s 6)" from the onlineclues.com e-commerce website (Http://www.onlineclues.com/product/combo-of-3-high-quality-branded-linen-shirts) in the month of may '16. Firstly, there were 2 problems with the product that was delivered: 1. The size of the shirts were not in the standard measurement, hence the ones that i ordered were too small for me. 2. The colors and fabric of the shirts were not the one as displayed in the product image in the website. Mainly due to the problem in size adjustments, i filed a return form of the product. But it's been past 2 weeks that i have not heard anything from them. On top of that all their contact numbers are always engaged. I also sent them a mail, but to no result. Kindly help me... Was this information helpful? | |||||
Jul 27, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 OnlineClues Customer Care's response Dear Partip,
We are completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem.
Onlineclues customer care team
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