[Resolved] OnlineClues — Money refund | |||
I ordered 3 Shirts 1 week back and I received that product but when I opened packet it was small size and colour which I ordered was. Black white nd blue which is not there I received pink nd all colour nd cloth material is also not good. Not happy with the service. 1st experience is very bad and I when I mail them for return I didn't get any reply from that and there is no proper contact no. For your website. What the hell u people provide service to customer as u think that customers are fool as i did followup from past 1 month and i did not get any call and return policy from any of your team. U people want to use abuse word so i can do it also i[censored] people r not able to understand English as i told u that my money is with u and i want my money back that is 750/- as u provide FAKE product and its very cheap.I want call back with 24hrs otherwise i will go to consumer court. OID105567. order no. [protected]. Was this information helpful? | |||
Jul 24, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 OnlineClues Customer Care's response Dear customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues customer care team
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 2 Comments | |||
Comments
Yes m waiting for past 1 month for resolution and people calling me that i m from rbi please share your account details so that we will refund your amount immediately and minimum balance in your account should be 1000/- what the hell is this.
[protected] NOIDA UTTAR PRADESH.
[protected] NOIDA UTTAR PRADESH.
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Resolved
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Sector 57, Gurgaon, Haryana, India - 122001
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That employee name is ARUN and contact no. [protected] .He just asked for my account details to refund my money and when i told him to its out of policy to share my details so started misbehaving in call and suddenly disconnect the call.If this type of employee is there in this company who does not know how to talk with customer then y u appoint that employee.
I want call from senior executive becoz the customer care no. is busy from morning to evening.
[protected].